At Mattress Hunters, our top priority is to make sure that our customers are satisfied with their purchases. We are dedicated to providing a smooth and convenient shopping experience, including delivering your new mattress. Please review our shipping policy below to understand the details and procedures regarding the shipment of your order.
Shipping Methods and Timelines
Order Processing Time
Once your order is placed, we will process it within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
We partner with reliable courier services - UPS/FedEx Freight, to ensure that your mattress is delivered to your doorstep safely and promptly. The shipping method for your order will depend on the size and weight of the product. We currently offer standard ground shipping within the contiguous United States.
Once your order has been processed and shipped, the estimated delivery time within the contiguous United States is 3-7 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise during transit.
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
Shipping fees will be calculated based on your location, the product purchased, and mattress size. The shipping cost will be displayed during the checkout process before finalizing your purchase. We may offer free shipping promotions during special events or based on order value, so be sure to check for any ongoing offers.
Where do you ship, and what is the cost?
Mattress Hunters Products
Mattress Hunttres offer domestic and factory direct competitive pricing as well as domestic warehousing with nationwide direct-to-consumer dropship capabilities. All the products sold come in a box and everything in the line ships via FedEx. FedEx Drop Ship Delivery charges vary based on the mattress and accessories you purchase. Everything ships FedEx, so we do not offer assembly on the products. No tools are required to assemble the bases; they are flat-packed in a box.Customer convenience is a priority, so we offer white glove delivery and in-home setup options.
Bedgear currently ships within the 48 contiguous states in the United States and in Canada, excluding P.O boxes, DPO boxes, and APO/FPO addresses. Ground shipping is FREE for all orders. For AK, HI, Puerto Rico, Guam, and Canada, shipping charges will be applied to your cart upon entering your zip code, along with different shipping options. Please contact us for alternate options to buy our products in these locales.For purchases including an adjustable base, we offer White Glove Delivery and Installation on our adjustable bases throughout the contiguous United States for a fee of $200. This service ensures safe delivery and properly set up your BEDGEAR adjustable base and mattress. The service includes qualified transport to your home, assembly of the base in the room of your choice, and removing any packaging materials.
Scott Living Products
Scott Living by Restonic Ships via UPS Service and the charges depend on Mattress you purchased. The cost to ship from Fresno, CA (93706) to Boston is ~ $100. We double wrap this in extremely durable thick plastic and a cardboard box, so we do not typically have any issues. The box the mattress comes in may get damaged, but it should not affect the mattress. If, for some reason, there is damage to the mattress, you would need to make a claim with UPS (this has only happened once), and we would reship a mattress.
If the driver comes out to deliver your items and you are not home for your scheduled time, there will be an attempt fee. If we do not collect this fee, the product will not be delivered, and all shipping charges associated with the purchase and our re-stocking fee will be charged.